Privacy Policy

1. About Us

Publifai is a product operated by PublifyX Tech Pvt. Ltd., a company incorporated in India ("we", "us", "our"). Our registered office is in India. We provide a WhatsApp-based website creation and management service for small businesses.

For any privacy-related queries, you can reach us at:
info@publifyx.com

2. Information We Collect

We collect information you provide when you interact with us, including:

• Contact information: Your name, phone number, WhatsApp number, and email address when you sign up or contact us.
• Business information: Business name, address, category, working hours, photos, and other details you share to build your website.
• Conversation data: Messages you send us via WhatsApp or Telegram to build or update your website.
• Payment information: Transaction records processed through Razorpay (UPI/card). We do not store card or bank details directly.
• Usage data: Basic analytics on website visits (page views, referrer, device type) via standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Build, host, and maintain your business website
• Communicate with you about your website and our service
• Process payments and send receipts
• Send service updates, billing reminders, and support messages via WhatsApp
• Improve our product based on usage patterns
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Third-Party Services

We use the following third-party services to operate Publifai:

• WhatsApp / Telegram: For all customer communication. Subject to their respective privacy policies.
• Cloudflare Pages: For hosting your business website.
• Supabase: For storing business data and website content.
• Razorpay: For payment processing. Governed by Razorpay's privacy policy.
• Anthropic (Claude API): AI assistance for website generation. Data is processed per Anthropic's API data handling policy.
• Google Fonts: For typography on your website.

Each of these providers has their own privacy policies. We encourage you to review them.

5. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@publifyx.com.

7. Cookies

Our website (publifai.in) uses minimal cookies for analytics purposes only. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to use our service.

8. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact

If you have questions or concerns about this Privacy Policy, please contact: