Privacy Policy

1. About Us

Publifai operates under PublifyX Tech Pvt. Ltd., an India-incorporated entity ("we", "us", "our"). The company's registered office is located in India. The service provides WhatsApp-based website creation and management for small businesses.

Privacy inquiries: info@publifyx.com

2. Information We Collect

Collected information includes:

• Contact information: Name, phone number, WhatsApp number, and email address upon signup or contact
• Business information: Business name, address, category, working hours, photos, and related details shared for website creation
• Conversation data: Messages via WhatsApp or Telegram used to build or update websites
• Payment information: Transaction records processed through Razorpay (UPI/card). Card or bank details are not stored directly
• Usage data: Basic website visit analytics (page views, referrer, device type) via standard web analytics tools

3. How We Use Your Information

Information is used to:

• Build, host, and maintain business websites
• Communicate regarding websites and services
• Process payments and distribute receipts
• Send service updates, billing reminders, and support messages via WhatsApp
• Improve products based on usage patterns
• Meet legal requirements

Personal data is not sold to third parties.

4. Third-Party Services

Publifai relies on these third-party providers:

• WhatsApp / Telegram: Customer communication (subject to their privacy policies)
• Cloudflare Pages: Business website hosting
• Supabase: Business data and website content storage
• Razorpay: Payment processing (governed by Razorpay's privacy policy)
• Anthropic (Claude API): AI assistance for website generation per Anthropic's API data handling policy
• Google Fonts: Website typography

Each provider maintains separate privacy policies for review.

5. Data Storage and Security

Data resides on secure cloud infrastructure with reasonable technical and organisational protections against unauthorised access, loss, or misuse. However, internet transmission cannot guarantee 100% security.

6. Your Rights

You may:

• Access personal data held about you
• Request correction of inaccurate data
• Request data deletion (subject to legal obligations)
• Withdraw marketing communication consent anytime

Contact info@publifyx.com to exercise these rights.

7. Cookies

The publifai.in website uses minimal analytics-only cookies. Advertising or tracking cookies are not used. Browser cookie settings can be adjusted without affecting service functionality.

8. Children's Privacy

The service is not directed to individuals under 18 years. Minors' personal data is not knowingly collected. Contact the company if a minor's personal data was provided for prompt deletion.

9. Changes to This Policy

Policy updates occur periodically with revision of the "Last updated" date. Continued service use after changes indicates acceptance of updated terms.

10. Contact

PublifyX Tech Private Limited
Operating as: Publifai
Plot No-11, 504, Railway Staff CGHS Ltd, Amberhai Sector-19B, Vinayak Apartment Park, South West Delhi, Delhi, India
CIN: U62091DL2023PTC416776 · GSTIN: 07AANCP9056H1ZW

Website: publif.ai
Email: info@publifyx.com
WhatsApp: +91 96674 96654